How to Make a Personal Injury Claim

If you have suffered a personal injury as a result of someone else’s negligence or breach of statutory duty you may be entitled to claim compensation.

We will meet with you to discuss the circumstances of your accident and whether your case has good
prospects of success.

Once the facts of your accident are established and depending on the value of your claim, we will either send a formal letter of claim, or Claims Notification Form to the party who caused your accident.

The accident will then be investigated by the person responsible, or their insurers. How long the other side is allowed to investigate depends on the nature and the potential value of your claim. If your claim is worth less than £25,000, the other side will have:

  • 15 working days for a road traffic accident
  • 30 working days if the claim is against an employer
  • 40 working days for a public liability claim

If your claim is worth more than £25,000, the other side will have a period of three months and 21 days to investigate your claim.

If liability is accepted, we will arrange for a Medical Report, to ascertain your exact injuries, to help quantify your claim.

If liability is denied, we will review the merits of your case with you before proceeding further.

Throughout your claim we will ask you for updates regarding your symptoms and how the accident has
affected your lifestyle. We will also ask you to retain documentation to prove any losses/expenses incurred as a result of your accident.

Once the value of your claim is determined, we will negotiate with the other side, to obtain an out of Court settlement, which compensates you for the injuries and losses sustained.

Where we cannot agree your level of compensation with the other side, or where liability is denied, we will issue Court proceedings. Even in these circumstances the majority of cases settle without the need to attend Court.

Information you Should Retain for a Personal Injury Claim:

  • The date of the accident
  • The location of the accident
  • Details of how the accident occurred
  • Details of those involved in the accident
  • Contact details of any witnesses
  • Whether an ambulance or medical professional attended at the scene
  • Whether the Police attended at the scene, whether an accident report was completed and the details of the attending Officer
  • Receipts and documents detailing any expenses:
    records of taxi/bus fares or mileage undertaken;
    car hire costs;
    prescription/treatment costs;
    cost of replacing damaged clothing/personal items;
    loss of earnings details, and details of personal care and household tasks undertaken by another on your behalf as a result of the accident
  • Photographs of your injuries
  • Description of your injuries and symptoms
  • Medical diagnosis and treatment or any correspondence from a medical professional

For more information and advice contact Rothera Sharp on 0800 088 6280 or email